First International Bank & Trust offers the “best in banking technology” – The Dickinson Press
Across the country in 2020, establishments and businesses have been significantly impacted by the coronavirus pandemic and the closures it has caused. In Killdeer, however, First International Bank & Trust remained open through one of the toughest economic years in the United States, while making some adjustments.
“During the COVID-19 pandemic, our lenders and support teams have been focused on supporting small businesses and individuals impacted by the pandemic,” office manager Daniel Aichele said in an email. . “Our efforts to fund loans through the Paycheck Protection Program have helped keep businesses in our region operating during times of uncertainty. These loans kept dollars in the bank (and) accounts for the employees of these small businesses.
Like most establishments, working with COVID-19 restrictions meant making some adjustments.
“We have remained open for our customers the entire time, but have made adjustments to ensure the safety and comfort of our employees and customers,” Aichele said.
At First International Bank & Trust, Aichele said she had started offering curbside closings to her lending customers. The Killdeer branch also implemented new technology to allow customers and employees to meet remotely, Aichele said, adding that employees who could work from home were set up to do so.
“Our regular hours of service have been maintained through drive-up and by-appointment lobby tours. We implemented physical distancing, placing barriers between workstations where space was limited. Our internal procedures have changed with the ebbs and flows of the pandemic and as state and federal authorities have adjusted their guidelines,” Aichele noted.
With these additional guidelines, Aichele noted that they did not have to lay off employees or reduce staff hours.
Although 2020 was a tough year for North Southwest Dakotans, there were many lessons to be learned, Aichele said.
“I think we at the bank have learned many of the same lessons that people across the country have learned. We realized new ways to communicate with customers and colleagues when we couldn’t see them in person, and the importance of being nimble,” he said. “Like many other companies, we have had to adapt to changing times. Fortunately, our employees and our organization embraced the change and worked in uncertainty. »
Serving customers in 30 different locations in North Dakota, Arizona and Minnesota, First International Bank & Trust is a full-service financial institution offering consumer credit, mortgage financing, business loans, fiduciary and cash management,” continued Aichele. First International Insurance agents are also located in many of our branches, providing consumer and business cover, he added.
Since the 1990s, First International Bank & Trust has served the people of southwestern North Dakota
Aichele has been Office Manager in Killdeer since January 2013 and is looking forward to meeting new clients.
“Our employees are your neighbors and friends; we are here with you and for you. Yet First International Bank & Trust still offers the very best in banking technology, along with all the services and conveniences you would expect from a major bank,” he added.
To learn more about Killdeer’s First International Bank & Trust, call 701-764-5666 or visit fibt.com.
1/2: A view of the entrance hall of First International Bank & Trust in Killdeer is shown. (Photo courtesy of Daniel Aichele)
2/2: An exterior photo of First International Bank & Trust in Killdeer is shown. (Photo courtesy of Daniel Aichele)