Congratulations to the client of CR2 Commercial International Bank Egypt (CIB), Egypt, as they announce record performance in digital banking


CR2 ( is extremely proud of CIB’s phenomenal growth across all of its digital banking services.

Commercial International Bank Egypt (CIB), Egypt’s leading private sector bank, recently announced exponential growth in its digital banking service for the first half of 2021, highlighting the success of its long-term digital transformation strategy adopted in 2012.

During the H1 2021 period, CIB achieved a 116% increase in the number of Mobile Banking transactions and a 34% increase in online banking users. CIB Smart Wallet transaction value reached EGP 2.7 billion. Internet banking transactions for businesses have also experienced significant growth, with a 124% increase in transactions compared to the same period last year.

Fintan Byrne, CEO of CR2, commented:

“CIB is a long-time client of CR2 Digital Bank. We are proud of the success they have achieved today. Their digital adoption rates underpin how they have optimized the overall customer experience of digital banking. They continue to be a leading example of digital transformation success in the region and we look forward to supporting Egypt’s leading private bank on its exciting digital transformation journey.

CR2 Regional Director Sherif Soliman said:

“I am very happy to see these exceptional results reported by CIB. Achieving this level of transformation requires commitment, effort and collaboration within the CIB organization. They have demonstrated a true commitment to their customers, reinventing the customer journey and providing safe and convenient banking service to all customers. CIB’s adoption of the latest technologies has enabled the bank to redefine its operating model and migrate the branch’s routing services to digital platforms. Their performances announced today further strengthen their leadership position in the market.

The bankits position in the market is enviable. CIB has always been recognized as the most profitable bank operating in Egypt and the bank of choice for over 500 people in Egyptthe largest companies. CIB was named the worlds Best emerging markets bank by Global Finance in 2018 and 2020, and received the same title by Euromoney in 2017.

Distributed by APO Group on behalf of CR2.

© Press release 2021

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